Refund policy

We do not offer refunds for change of mind or incorrect purchases. However, we are happy to offer exchanges under the following conditions:

  • Items must be returned within 14 days of the original purchase date
  • Items must be in original condition - unworn, unwashed and unused

Exchanges are subject to stock availability at the time the return is processed. If the requested exchange item is unavailable, we will notify you and assist with selecting an alternative item where possible.

Customers are required to pay for return shipping.

Please note that we reserve the right to refuse exchanges that do not meet the above conditions.

For all exchange requests, please contact kirstensalty@gmail.com with your order number/proof of purchase to arrange the process.

Thank you for your understanding and support.